Refund Policy

PLEASE NOTE:

  • Lauriebelles does not offer price adjustments on orders after they have been placed.
  • Lauriebelles cannot make any changes to the contents of your order once it has been placed. We can cancel the order or remove an item as long as the order has not been fulfilled. Customers then can place another order with the correct size or color. To cancel your order or remove an item, please contact customer service at support@lauriebelles.com.

To start an online return please visit our Returns Center, click here to start your return.  

Start My Return

ONLINE RETURNS AND EXCHANGES:

Please allow up to 1-5 business days for your return to be processed after it has been marked delivered by the post office.

SEZZLE CUSTOMERS PLEASE NOTE: If there is an issue with an order and you wish to return, we will issue a store credit like we would upon receiving the item. You will finish out your payment plan since it is directly through sezzle.

IN STORE RETURNS:

If your return does not meet our guidelines, the return is subject to denial or a $5 restocking fee.

INTERNATIONAL RETURNS:

International returns can be shipped back to us at our mailing address:
Lauriebelles Returns
27079 Katie Rd
Tea, SD 57064

DEFECTIVE OR DAMAGED MERCHANDISE:

Please inspect your order immediately upon receipt. Lauriebelles is not responsible for damaged or defective items past our 30 day return policy. If you have received a damaged or defective item please visit our returns center to begin your return or exchange. If you want to exchange for the same item, you will be presented with this option if that item is still in stock or you may return for store credit, whichever you prefer. On your return notes please include what is wrong with the item so that we can process your return as efficiently and effectively as possible.

Returns Center

LOST OR STOLEN PACKAGES:

Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for lost, stolen, or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report. Please contact Lauriebelles customer service at support@lauriebelles.com if you believe your package has been lost or stolen.